Emotional Intelligence at Work
This 60 minute course is a great introduction to Emotional Intelligence at Work, and can be used by employees and managers to polish their foundations on EQ.
Master the 4 Quadrants of Emotional Intelligence
Articulate the value of EQ at work
Recognize the business outcomes improved by greater EQ
Identify emotional triggers at work
Understand physical-emotional responses
Improve your self-awareness
Improve your emotional self-management
Improve your awareness of others
Improve your emotional management of others
Understand how mindfulness contributes to EQ management
1.1 Emotional Intelligence at Work : The Human Advantage
1.2 Story Time: The Yeller
1.3 When emotions shape performance
Self-Awareness Check
2.1 Introduction to the Four Quadrants of Emotional Intelligence
2.2 Why Emotional Intelligence Drives Business Performance
2.3 Identifying Your Emotional Triggers
2.4 Physical-Emotional Responses
Awareness Check
3.1 Improving Self-Awareness
3.2 Improving Self-Management
FREE PREVIEW3.3 Improving Awareness of Others
3.4 Improving Others-Management
4.1 Taking Ownership of Your Emotional Responses
4.2 Self-Awareness Through the Eyes of Others
4.3 Choose the Emotional Influence You Want to Be
4.4 Managing Your Threat Response
4.5 Let's Try Mindfulness
FREE PREVIEW4.6 Increasing Positivity
5.1 Your Work is Half of Your Life
5.2 The Qualities of an Emotionally Intelligent Organization
5.3 When Differences Create Emotion
5.4 Relentless Kindness as a Leadership Practice
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